To minimise street congestion and to aid our neighbours in exiting their home, please park in our driveway either straight towards the garage door or towards the front door. My car will have room to exit if needed.
Once your appointment has been confirmed you assume responsibility for your booking and accept the following terms and conditions:
A 50% non refundable booking fee applies, this can be transferred to a new booking should you give adequate notice to change or cancel your booking of no less than 1 clinic business day (clinic open Tuesday - Saturday) or forfeited with less notice.
Your booking is transferable to a friend or family member should you not be able to give notice as per this policy.
Client consultations will be emailed the day before your booking . If you have health conditions / concerns . Make contact to discuss before booking.
All terms apply for Gift Voucher bookings.
For your safety and my liability protection If you are a larger client over the weight of 130kg my treatment table cannot be used safely as such Im unable to take your booking.
To Ensure the health and Safety of both our clients and community.
* Your therapist will have a clean room for your treatment. each area that is a high touch point will be disinfected.
*To keep from cross contamination I will frequently wash hands especially before touching you.
THANK YOUR FOR DOING YOUR BEST TO HELP WITH THE FOLLOWING:
*Give as much notice if you cannot attend if you feel unwell please reschedule one change will be allowed before any fees are forfeited.
*Wash or sanitise hands on arrival before preparing for your treatment.
* Refrain form using your phone while in treatment
To allow you to fully relax and enjoy your treatment, and for their safety, please do not bring children with you to your appointment.
Ringing phones disrupt your Peace and relaxation . Turn off your mobile phone or switch it to silent.
Vouchers can be purchased online or in clinic for a dollar value or treatment. Valid for a period of 3 years. Vouchers are not redeemable for cash. Should a service price increase a gap payment will be required. Voucher value remains at amount purchased.
Contact to arrange a beautifully presented physical voucher.
Cash or EFTPOS . A Minimum service fee of $50 applies.
Prices listed are subject to change.
The Skin Sanctuary at Brookwater takes your privacy and personal information seriously and has this policy in place for your protection.
At no time will your details be shared with a third party. *
Third parties such as payment gateways will have their own policies please check before using.
I require your email address and phone number to communicate, send reminders and notifications.
Your medical and lifestyle consultation questions form part of the informed consent needed to make sure I deliver a service that causes you no harm and is customised to your needs. This is completed with a secure online link and saved to your personal file.
You can request to alter what information you share, change communication methods, update or opt out of marketing. Policies may change from time to time please check here for updates.
* To the exception of what the law enforces.
Contact person; Sarah@theskinsanctuary.com.au